Shipping and Returns Policy

Shipping Times & Rates:

Denmark:
1-3 DAY FREE SHIPPING - GLS

Sweden:
2-5 DAY SHIPPING - GLS
FREE OVER 100$

Germany:
2-5 DAY SHIPPING - GLS
FREE OVER 100$

Netherlands:
2-5 DAY SHIPPING - GLS
FREE OVER 100$

France:
2-5 DAY SHIPPING - GLS
FREE OVER 100$

 

To Check the status of your order go to:
https://gls-group.com/DK/da/find-pakke

And fill in the tracking number we send to you by email.

Returns:
We have a 30-Day Return policy You have to pay your own return label. Once we recieve and inspect the item. We will transfer the money back within 5-7 days.

 

Process for Returns:

1. Please Contact us by email with the reasoning for your return: support@rebjoorn.com

2. We review your case and get back to you within 1-3 business days.

3. We send you the Shipping label generator with the payment

4. You pay the return label and return your products.

5. after we receive and review the products you will receive your money back within 5-7 business days.

 

Different circumstances for refunds/returns could include:

Exchanges - Can be returned within 30 days after receiving the product.

Change of mind - Can be returned within 30 days after receiving the product.

Faulty items - We issue a refund 2 years after the product was purchased.

Damaged - We issue a refund 2 years after the product was purchased.

Wrong product - Can be returned within 30 days after receiving the product.

Never arrived - Message us as fast as possible and we will issue a refund immediately.

Cancellation after ordering - Can be returned within 30 days after receiving the product. But message us asap, if the product has not been shipped we can refund you immediately.